Work From Home Opportunity at Tech Mahindra – PAN India | free jobs information
Job Description: Work From Home Opportunity at Tech Mahindra – PAN India
Position: Customer Experience Representative
Domain: Voice Process
Location: Work From Home (WFH)
Qualification: HSC/Graduate/Post Graduate
Required Skills: Excellent Spoken English and Hindi Skills
Working Days: 6 Days with rotational shifts
Interview Mode: Virtual
Mandatory System Requirements:
- Laptop/Desktop with I3 Processor
- 8GB RAM
- 64 BIT Operating System
- Genuine Windows 10 or above
- Genuine Anti-Virus Software
- Noise Cancellation Headphone
- Broadband connection
- Power Backup
Immediate Joining Available
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate, valid, and complete information using the right methods/tools.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
To apply, contact the Recruitment Team at Tech Mahindra LTD:
- Meenakshi: 9858180089
- Vivek: 8847070337
- Tanya: 9754565022