Tech Mahindra is hiring for Service Desk Agent Posts Apply Online
Job Description: Service Desk Agent at Tech Mahindra (Hyderabad, India)
Tech Mahindra, a leading global IT and business services company, is currently seeking enthusiastic and talented individuals to join our team as Service Desk Agents at our Hyderabad location. This position involves working in an international process with rotational shifts, offering a 5-day workweek (onsite work only).
Role & Responsibilities:
As a Service Desk Agent, your main responsibility will be to promptly address customer inquiries through various channels, including phone calls, emails, and chat support requests. You will also be expected to provide after-hours on-call support for troubleshooting technical issues. Your excellent communication skills and technical knowledge will be key to ensuring customer satisfaction.
Preferred Candidate Profile:
To be successful in this role, we require candidates with a minimum of 6 months to 1 year of relevant experience (mandatory) or 1 to 2 years of experience (preferred). However, we also welcome freshers who possess excellent verbal and written English communication skills to apply. Adaptability, multitasking abilities, and a willingness to learn new platforms and skills on the fly are essential attributes we seek in potential candidates.
Perks and Benefits:
At Tech Mahindra, we value our employees and offer competitive compensation packages. You can expect a decent hike on your last salary, with a maximum package of 6 LPA. Additionally, for those living within a 30 km radius from the office location (Hyderabad, Bahadurpally), we provide both-side cab facilities. Our work culture promotes a healthy work-life balance, with a 5-day workweek.
To apply for this exciting opportunity, you can reach out to our HR representative, Nupur, via call or WhatsApp at 8527249359 or send your application to firstname.lastname@example.org.
Join our dynamic team and embark on a rewarding career journey with Tech Mahindra.
Nupur HR Tech Mahindra Call or WhatsApp: 8527249359 Email: email@example.com