Apollo Hospitals is hiring for Customer Service Jobs | free jobs Information

Job Description: Customer Support Executive at Apollo Tele Health Services

Apollo Tele Health Services, located in Madhapur, Hyderabad, is currently seeking a Customer Support Executive for their voice process. We are looking for individuals who are graduates or have completed intermediate education, with or without experience in voice and non-voice processes, ranging from 0 to 3 years.

Job Location: Apollo Tele Health Services, 9th Floor, Krishe Sapphire Building, Hitech City Road, Madhapur, Hyderabad – 500033. Landmark: Beside Durgam Cheruvu Metro Station, Metro Pillar No: C1750

To apply for this position, please ensure you have the following mandatory documents:

  1. Updated resume
  2. Aadhar copy

Responsibilities of the Customer Support Executive:

  1. Identify customers’ needs, clarify information, research each issue, and provide appropriate solutions.
  2. Follow communication scripts when addressing various topics.
  3. Build sustainable relationships and engage customers by going the extra mile.
  4. Maintain comprehensive records of all conversations in our call center database.
  5. Coordinate with various teams to ensure smooth service delivery to customers.

Requirements:

  1. Previous experience in a customer support role is preferred.
  2. Strong phone and verbal communication skills, including active listening.
  3. Customer focus and adaptability to different personality types.
  4. Ability to multitask, set priorities, and manage time effectively.
  5. Flexibility to work in rotational shifts, including night shifts for male candidates (no night shifts for female candidates).
  6. Good typing skills.
  7. Self-transportation is required.
  8. Excellent command over English and Hindi is mandatory, with fluency.

To learn more about Apollo Tele Health Services, please visit our website at http://www.apollotelehealth.com/.

If you are interested in this position, please contact Aakash Karan at Aakash_k@apollohospitals.com or call 9154976422.

Regards,

Aakash Karan Apollo Tele Health Services

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