Bigbasket is hiring for Customer Support Associate Jobs Apply online | free jobs information

Bigbasket is hiring for Customer Support Associate Jobs Apply online

Job Description: Customer Service Executive

Job Summary: We are currently seeking talented and dedicated Customer Service Executive professionals. As a Customer Service Executive, you will be responsible for effectively communicating with customers to address and resolve their issues. This position requires a strong command of English, Hindi, and Telugu languages. Initially, the role will be office-based for the first three months, followed by work-from-home arrangements. There may be occasional office attendance for six days every two months, as required.


  • Interact with customers over calls to ensure prompt resolution of their issues
  • Understand customer problems accurately and follow established procedures to resolve them
  • Provide exceptional customer service and maintain high satisfaction levels
  • Collaborate with a diverse customer base from different parts of India
  • Uphold the company’s commitment to delivering excellent customer service

Desired Candidate Profile:

  1. Excellent communication skills in English, Hindi, and Telugu
  2. Ability to work well in a team
  3. Positive attitude and strong commitment to work
  4. Flexibility for rotational shifts between 6:00 AM to 11:45 PM (any 9 hours)
  5. Typing speed of minimum 20 to 25 words per minute
  6. Age limit: 32 years


  • Minimum 10+2, Diploma, or Degree qualifications
  • Freshers and candidates with BPO sector experience are welcome

Location: Kondapur, Hyderabad, Telangana

Walk-in Address: Big Basket IRCPL, 1st Floor of Big Basket Warehouse, Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Hyderabad, Kondapur, Telangana – 500084 Landmark: Near Jain Heritage a Cambridge School (Botanical Garden Road)


  • From Hi-Tech City Metro Station, head towards Masjid Banda
  • Take a left from Chatrapati Shivaji Circle onto Kalajyothi Road
  • Locate Sai Prithvi Enclave and proceed to the 1st Floor of Big Basket Warehouse

To Apply: Please send your CV via WhatsApp to +91-9511921087 (Calls will not be answered)

Location Map: Google Maps Link


  • Provident Fund (PF)
  • Employee State Insurance Corporation (ESIC)
  • Internet allowance


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