Cactus Latest Recruitment| work from home| Apply Online

Cactus is hiring for the position of Associate Customer Service and they are looking for candidates who have completed their 12th grade or hold a graduate degree. Below, you’ll find the detailed eligibility criteria, as well as information on how to apply for this opportunity.

Position:

Associate Customer Service.

Location:

work from home.

Responsibilities:

  • Understand and meet customer needs efficiently.
  • Respond to support tickets with timely, valuable information.
  • Ensure high customer satisfaction and meet SLAs.
  • Anticipate and address customer needs.
  • Resolve complaints and inquiries effectively.
  • Advocate for customers internally, exceeding expectations.
  • Handle all website and platform-related inquiries.

Required knowledge and skills:

  1. Strong written and verbal communication skills.
  2. Proficiency in English; knowledge of other languages is a plus.
  3. Service-oriented and customer-centric mindset with strong communication, persuasion, and interpersonal skills to achieve team and operational goals.
  4. Collaborative and adaptable, capable of working across teams and functions to resolve complex issues.
  5. Exceptional interpersonal and intercultural skills to work effectively with global teams.

Educational Qualifications:

Candidates should have at least completed their undergraduate degree.

Salary Details:

The average annual salary for a Customer Service Associate at Cactus is approximately 3.3 to 5.7 lakhs.

Age Limit:

To be eligible, candidates must be a minimum of 18 years old.

Selection Process:

The selection process primarily involves shortlisting candidates. Once a candidate is shortlisted, they will undergo an assessment test followed by a virtual interview.

How TO Apply:

To apply for these job opportunities, please click on the link below, ensure that all job details are correctly filled out in the application form, and then submit it.

Apply Online.

Join in our telegram group for more updates: Join

Leave a Reply

Your email address will not be published. Required fields are marked *