Cognizant is hiring for Voice Process Jobs Apply Online | free jobs information

Cognizant is hiring for Voice Process Jobs Apply Online

Job Description

Roles and Responsibilities

Responsibilities

The primary responsibility of the agent is to answer queries and assist customers via email. Proactively understand and address customer concerns. Handle multiple customer questions with patience and efficiency. Identify and analyze customer needs, providing accurate support to ensure an enhanced customer experience. Requirements:

Proficient in handling customer queries in a professional, clear, and concise manner. Excellent written English communication skills. Able to work night shifts. Background knowledge in Payroll is advantageous. Location: Hyderabad and Bangalore. Compensation:

Bangalore: 2,28,204 LPA. Hyderabad: 2,20,000 LPA.

Required Documents:

Government ID: Aadhar, PAN, Voter ID, or Passport. Education: 2022 passouts should have all their marksheets, while those from 2021 and earlier should have the consolidated marksheet and degree certificate.

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