Cognizant is hiring for Walk In For Process Executive Hyderabad
Position: Customer Support Executive (Night Shift – US Shift)
We are seeking enthusiastic and skilled individuals to join our team as Customer Support Executives. As a Customer Support Executive, you will play a crucial role in delivering exceptional service and support to our valued clients.
- Customer Assistance: Your primary responsibility will be handling incoming customer calls and emails with utmost professionalism, promptly addressing their inquiries, concerns, and requests.
- Issue Resolution: Efficiently troubleshoot and resolve product-related and technical issues, ensuring customer satisfaction through effective problem-solving.
- Product Information: Provide comprehensive information about our products and services to potential and existing customers, assisting them in making informed decisions.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions, transactions, and inquiries using our internal database.
- Team Collaboration: Collaborate with your team members to achieve shared goals, enhance overall customer experience, and contribute to a positive work environment.
Qualifications and Skills:
- Educational Background: We welcome fresh graduates from any discipline.
- Communication Skills: Strong verbal and written communication skills in English are essential.
- Shift Availability: Candidates must be willing to work in night shifts (US Shift).
- Office Work: This role requires candidates to work from our office location.
- Mandatory Documents: Ensure you possess all necessary documents for background verification proceedings.
- Updated Resume
- Passport size photograph
- Photocopies of the following documents:
- Aadhar card
- PAN Card
- Voter ID or Passport
- Educational documents (Provisional certificate, Degree certificate, Consolidated Marksheet, Semester marksheets)
Date and Venue:
Date: 21st July Time: 9:00 AM – 1:00 PM Location: Raheja Mindspace IT Park – Building 12A, Address: Mindspace Madhapur Rd, HITEC City, City: Hyderabad, State: Telangana, Pin code: 500081