Genpact Urgent Recruitment 2024 | Content Moderation | Jobs in Hyderabad | Walk-In interviews

Genpact Urgent Recruitment 2024 | Content Moderation | Jobs in Hyderabad | Walk-In interviews

Genpact Mega WALK-IN Drive for the Role of Process Associate, Content Moderation – English on 2nd April 2024

Date and Time

  • Date: 2nd April 2024
  • Time: 11am to 1pm

Venue

  • Location: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
  • Location: Hyderabad

Shifts

  • Flexible with any shift

Overview We’re seeking individuals with a strong work ethic, capable of thriving both independently and within a team-oriented environment. We value self-starters, intellectually curious minds, and creative individuals who excel in fast-paced, dynamic settings.

Responsibilities

  • Provide resolution to maintain standards of quality.
  • Review content and provide resolution based on prescribed guidelines.
  • Recognize trends and patterns and raise issues timely.
  • Provide insights to help improve the support to the users.
  • Maintain a thorough understanding of process and policies.
  • Provide excellent customer service to our customers.
  • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications We Seek in You

Minimum Qualifications

  • Any Graduate (PG an added advantage)
  • Freshers are eligible.
  • Fluent in English Language

Preferred Qualifications

  • Effective probing skills and analyzing / understanding skills.
  • Problem-solving skills with a customer-centric approach.
  • Must be able to work on a flexible schedule (including weekend shift work)

Note: Please Carry Below Documents

  1. 3 copies of updated resume
  2. 3 Passport size photographs
  3. Original Aadhar card
  4. 2 copies of Aadhar card
  5. Payslip (if applicable)

Role Details

  • Role: Non Voice – Other
  • Salary: 1.5-3 Lacs P.A.
  • Industry: IT Services & Consulting
  • Department: Customer Success, Service & Operations
  • Role Category: Non Voice
  • Employment Type: Full Time, Permanent

Apply Online 

 

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