Indiamart Latest work from home recruitment| Apply online

IndiaMart has published a recruitment for the position of Customer Service Associate. For detailed information about eligibility criteria, age limits, selection procedures, salary scales, and all other relevant details, please refer to the official advertisement provided via the link below. To apply, visit the official website using the link provided at the end of this page.

Position:

Customer Service Associate.

Location:

work from home (remote).

Responsibilities:

  • Customer Support: Delivering exceptional customer service by addressing inquiries, concerns, and complaints via various channels, including phone, email, chat, or in-person interactions.
  • Order Processing: Assisting customers in placing orders, tracking shipments, and furnishing information about product availability, pricing, and delivery choices.
  • Product Knowledge: Cultivating a comprehensive understanding of the company’s products or services to provide precise and valuable information to customers.
  • Problem Solving: Promptly and efficiently identifying and resolving customer issues or concerns.
  • Communication: Maintaining professional and effective communication with both customers and internal teams to facilitate smooth operations.

Required knowledge and skills:

  • Strong communication skills, both verbal and written, for effective customer interactions.
  • Active listening ability to understand customer concerns, needs, and feedback.
  • Display empathy and patience, particularly when dealing with challenging customers.
  • Excellent problem-solving skills to analyze and resolve customer issues effectively.
  • Comprehensive product knowledge to provide accurate information and recommendations to customers.

Educational Qualifications :

Candidates should have at least bachelor’s degree in any field..

Salary Details:

The expected salary for this position is approximately 1 to 2.4 lakhs per annum (L.P.A.).

Age Limit:

To be eligible, candidates must be a minimum of 18 years old.

Selection Process:

The selection process for this position is based on interviews, and only shortlisted candidates will be invited for interviews.

How TO Apply:

To apply for these job opportunities, please click on the link below, ensure that all job details are correctly filled out in the application form, and then submit it.

Apply Online

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