Intouch is hiring for Mega Walk-ins: International Voice & Chat Process (8th Aug – 11th Aug)

Intouch is hiring for Mega Walk-ins: International Voice & Chat Process (8th Aug – 11th Aug)

Join Our Team for Global Voice & Chat Customer Support

Immediate Opening: August 8th – August 11th, 2023 (Tuesday to Friday)

Position Overview:

We are currently seeking enthusiastic individuals to join our team for the International Voice & Chat Process. This role revolves around delivering exceptional customer support, engaging in meaningful conversations, and resolving concerns promptly and professionally.

Responsibilities:

As a member of our team, you will be responsible for:

– Providing customer support through both Voice and Chat channels.
– Addressing customer complaints with a high level of professionalism.
– Skillfully resolving complaints in accordance with established guidelines.
– Building strong rapport with customers to enhance their experience.
– Overcoming objections and effectively closing business deals.

Desired Skills:

We value candidates with the following skillset:

– Proficiency in navigating ecommerce websites.
– Strong written and verbal communication skills, coupled with excellent comprehension.
– Typing speed of at least 30 words per minute.
– Exceptional interpersonal and intrapersonal skills, with a strong inclination for teamwork.

Eligibility Criteria:

To be considered for this role, candidates should meet the following criteria:

– Graduates or Undergraduates (No pursuing candidates).
– Minimum understanding of Customer Service, with at least 6 months of experience in international voice or chat support.
– Freshers with outstanding verbal and written communication skills are encouraged to apply.
– Flexibility to work in both Voice and Chat support capacities.
– Immediate availability is preferred.
– Fully committed to office-based work.
– Willingness to work 24/7 shifts, including Night Shifts, Late Night Shifts, and rotational shifts.

Perks & Benefits:

We show our appreciation through the following perks:

– Complimentary transportation within a 30-kilometer radius (as per hiring limits).
– Work Location: Hyderabad (Kokapet or Raheja Mind Space).

Explore Exciting Opportunities:

If you’re excited about this opportunity, you’re welcome to walk in directly and connect with our recruitment team. Please remember to mention “Naukri” as the source on your resume.

Contact Information:

– Anil Chitra: 7569854978
– Mohd Wahed: 8886650888
– Brawny Karzee: 7671049503
– Amir Mumtaz: 9032483386
– Zeenath: 8142999842

Date and Venue:

– Date: August 8th – August 11th, 2023
– Time: 10:30 AM – 5:30 PM
– Venue: Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India

Apply OnlineĀ 

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