Vodafone Latest Recruitment 2023| Apply Online

Vodafone is currently recruiting Customer Support Advisors for remote work opportunities.

VOIS India plays a vital role in supporting Vodafone’s global markets and group functions. We excel in delivering top-notch customer experiences through a diverse range of services. Our expertise spans across Information Technology, Networks, Business Intelligence, Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations, HR Operations, and much more.

Position: Customer Support Advisor


  • Handle customer queries via voice communication for New Zealand consumers and enterprises.
  • Investigate and address customer concerns, process failures, and advisor issues effectively.
  • Strive to leave a positive impression on customers during every interaction, aligning with NPS and team goals.
  • Take ownership of issues and diligently follow up to achieve first-call resolution and meet SLA targets.
  • Identify areas for improved customer service efficiency and communicate suggestions.
  • Understand and align with Vodafone’s vision and goals, contributing to team objectives and relationships.
  • Candidates available for immediate joining are preferred.

Required knowledge and skills:

  1. Communication Skills
  2. Customer Handling Skills
Educational Qualifications:
12th pass/Graduation not mandatory.
Work from home.

Age Limit:

Applicants aged 18 and above are eligible to apply.

How TO Apply:

To apply for these job opportunities, please click on the link below, ensure that all job details are correctly filled out in the application form, and then submit it.

Apply Online

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