Angel One Company Work From Home jobs 2023 Apply Online
We are seeking a dedicated individual to join our team in the role of Customer Service Representative. In this position, you will be responsible for efficiently handling customer queries and grievances through inbound calls, ensuring prompt resolution. The ability to manage a high volume of calls in a timely manner is essential, as is the application of communication scripts tailored to various topics.
- Handle customer queries and grievances via inbound calls.
- Resolve issues quickly and efficiently to ensure customer satisfaction.
- Manage a large volume of inbound calls in a timely manner.
- Adhere to communication scripts when addressing different topics.
- Identify customer needs, clarify information, and provide effective solutions.
- Execute trades on behalf of customers.
- Maintain a positive attitude and demonstrate commitment to the work.
- Implement cross-selling strategies to enhance customer engagement.
- Possess strong quantitative and analytical skills.
- Exhibit excellent oral and written communication skills in English.
- Have a good understanding of the financial market.
- Must have a laptop/PC with a reliable internet connection.
- Immediate joiners preferred.
If you are interested and meet the qualifications, please share your resume at firstname.lastname@example.org.
Role: Customer Service Representative
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